For players 21 and above

Responsible Gaming at 3vip

Stay safe while having fun — set your own gaming limits at 3vip and build healthy gaming habits.

For players aged 21 and above only. To open an account and take part in any game at 3vip, you must be 21 years of age or older. Keeping minors away from gaming is our responsibility — and your family's too.

Our Philosophy

Let Gaming Be a Source of Fun, Not Stress

Online gaming can be a great form of entertainment — but only when enjoyed in a controlled and mindful way. 3vip believes that every player's wellbeing and financial security come first. So we don't just offer you games — we offer you a safe environment where you can play at your own pace, within your own budget, with complete confidence.

If gaming ever goes beyond entertainment and starts affecting your life — your relationships with family, your work, or your financial stability — that is a sign of a problem. This page was created with exactly those moments in mind, so you know where to find help and how to protect yourself.

Protection Tools

Control Is in Your Hands

Deposit Limits

Set a maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, a set waiting period must pass — which protects you from overspending in the heat of the moment.

Time Control (Time-Out)

Want to take a short break? With the time-out feature, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, there will be no option to log in or place bets.

Self-Exclusion

If you feel that gaming is becoming harmful for you, choose self-exclusion. Once activated, your account can be closed for anywhere from 6 months to permanently, and no promotional emails will be sent to you during that time.

Betting History & Time Tracking

Once you log in to your account, you can see how long you have played, how much you have deposited, and how much you have won or lost. This information helps you make informed decisions.

24/7 Support Team

If you ever run into trouble, 3vip's support team is there for you. Contact us via live chat or email — assistance is available in both Bengali and English. Don't hesitate to share any concerns you have about gaming.

Minor Protection

Registration for anyone under 21 is strictly prohibited at 3vip. To prevent younger family members from gaining access, use a PIN or password on your device and always log out.

Healthy Gaming Habits

Tips for Being a Responsible Player

Responsible gaming doesn't just mean playing less — it means playing mindfully. Following the habits below will keep gaming enjoyable at all times:

  • Set a budget before you start playing — spend only that amount, no more.
  • Don't place more bets to try to recover losses ("chasing losses").
  • Make sure gaming money never comes from funds set aside for bills or savings.
  • Take regular breaks — don't play for long stretches without stopping.
  • Avoid gaming when drinking alcohol or under mental stress.
  • Prioritise spending time with family and friends.
  • See gaming as entertainment only — not as a source of income.
Stick to Your Budget Take Breaks Make Time for Family Set Limits Don't Chase Losses
Questions to Ask Yourself
  • Are you regularly spending more than your budget?
  • Do you want to stop gaming but find you can't?
  • Are you giving less time to work, studies, or family?
  • Are you placing more bets to make up for losses?
  • Are you having disagreements with family or friends over gaming?
  • Do you feel restless or irritable when you're not gaming?

If you answered yes to one or more of the questions above, seek help without delay. Acknowledging the problem is the first step.

More Information

How the Protection Tools Work

How to Set a Deposit Limit

Log in to 3vip, go to the "Account Settings" section, and set a deposit limit under the "Responsible Gaming" option. You can set a daily, weekly, or monthly limit — whichever you prefer. Reducing a limit takes effect immediately, but a request to increase it requires a 7-day waiting period. This cooling-off period protects you from overspending in an emotional moment.

The Difference Between Time-Out and Self-Exclusion

A time-out is a short-term break — from 24 hours to 30 days. Once it ends, your account becomes active again automatically. Self-exclusion is longer-term — it allows you to close your account for anywhere from 6 months to permanently. While self-exclusion is active, neither you nor the support team can reactivate the account — it acts as a firm barrier of willpower.

Betting Limit (Loss Limit)

Alongside a deposit limit, you can also set a maximum amount you are willing to lose within a given period. Once this limit is reached, it will not be possible to start a new session, which prevents unintended excessive losses.

Reality Check Reminders

While you are playing, 3vip can send you reality check notifications — a brief summary of how long you have been playing and how much you have won or lost. To set up these reminders, go to Account Settings and choose your preferred interval between check-ins.

Get Support

Having Trouble? We're Here

Talk to the 3vip Support Team

If you have any concerns about gaming, speak directly with our team. Your privacy will be fully protected throughout.

24/7 Live Chat — available any time

[email protected]

Support in Bengali and English

Requests for self-exclusion or deposit limits can also be made through support.

Keep in Mind

Gaming Is One Part of Your Life — Not Everything

Every game is powered by a random number generator (RNG), meaning it is not possible to win by following any strategy or set pattern. There is no guarantee of winning — so only bet money that you can afford to lose without it affecting your daily life.

A gambling problem is a health problem. There is no shame in it. Seeking professional help is a sign of strength, not weakness. 3vip will always be by your side — not just for entertainment, but when you need us too.

If you feel that you or someone you know needs help, contact us via live chat today. The 3vip team speaks Bengali, so you can say everything in your own language.

Enjoy the Best Games at 3vip Safely

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